Industry
|
Training
Topic
|
Description\Outcome
|
| Consumer Durable
goods |
Program Management |
To teach program
Mgrs.how to fulfill planning, do scheduling, costing and risk assessment |
| Consumer Durable
goods |
Investigations
Skills for HR professionals |
Develop improved
probing skills for all types of investigations (including sexual harassment,
employee theft, conflict resolution, etc) |
| Consumer Durable
goods |
Plastic component
design |
Temporary replacement
for course offered in client’s plastics design and fabrication curriculum
|
| Packaged Goods |
Sales/Category
Management |
Developed program
based on a single "sales model" that can be applied consistently from
entry level sales in retail, to the complex sale in the major account
market |
| Pharmaceutical |
Creative Problem
Solving |
Simple methodology
to solve problems and create action plans |
| Pharmaceutical |
Internal Customer
Service |
Help finance
department to better |
| Federal Service |
CBT - Operations
procedures |
Deliver to a
dispersed audience across the country |
| Power Utility |
Intranet - Operations
procedures (i.e. Fans & pumps) |
Convert paper
based operations manuals to interactive Multimedia |
| Banking/Financial
Services |
Writing skills |
Improve business
writing skills |
| Banking/Financial
Services |
Coaching/Supervisory
Skills for IT Management |
Helping IT managers
with people-management skills |
| Banking/Financial
Services/Insurance |
Facilitator of
existing Customer Service program |
Outsourced delivery
of internally developed programs |
| Banking/ Financial
Services |
Sales Training
– Mid-market (commercial) |
Relationship
selling to largest corporate clients |
| Banking/Trust |
Sales |
Relationship
management and selling |
| Banking/Financial
Services |
Facilitator of
existing Leadership program |
Outsourced delivery
of internally developed programs |
| Service Club |
Writing Orientation
Manual |
Re-writing/designing
an old document |
| Service Club |
Teambuilding
for Customer Service Call centre people |
Experiential
training using game based on shipwreck metaphor |
| Service Club |
Creative Problem
Solving |
Simple methodology
to solve problems and create action plans |
| Gas Service Stations |
CBT roll-out
of Orientation |
Move from paper
based manual to interactive Multimedia |
| Petroleum Distributor |
Coaching For
High Performance |
Designed and
developed: Coaching Roles and Responsibilities: Coaching as a Process
-Improving Performance |
| Publisher for
consumer goods industry |
Negotiating for
Sales |
Negotiating (persuading,
influencing) skills. Get clients on-side with added value, firm pricing
and polices. |
| Banking/Trust |
Sales |
Relationship
management and selling |
| Banking/Financial
Services |
Facilitator of
existing Leadership program |
Outsourced delivery
of internally developed programs |
| Cellular Retail
Stores |
Sales Training |
Raise sales to
exceed quota |
| Telecommunications |
Creative Problem
Solving |
|
| Telecommunications |
Global Thinking |
Raise North American
employees’ global perspective |
| Commercial Real
estate |
Negotiating/Sales |
Employ a more
consultative, client-focused approach to selling and negotiating |
| Provincial Government
Department |
Writing skills |
Improve business
writing skills |
| Provincial Government
Department |
Internal Customer
Service |
Improve service
to internal customers |
| Federal Government |
Harassment Prevention
in the Workplace |
How to identify
and prevent harassment in the workplace |
| TV Broadcasting |
Internal Customer
Service |
Service department
needing to understand their clients |
| Municipal Government |
PC training (MS
titles) |
On-going training
of titles: MS Word, Access, Excel, PowerPoint |
| Information Services |
Project Management |
|
| Computer Distributor |
Finance for Non-Financial
Managers |
Basics in Finance
from reading balance sheet to income statement |
| Golf Club |
Customer service |
|
| Golf Club |
Supervisory/
Communications |
|
| Entertainment
|
Etiquette & Image |
Dealing with
the public |
| Large Hotel |
Interviewing
Skills |
Hiring and evaluation |
| Department Store |
Custom Retail
software training |
Design course
and write manuals |
| Depot Retailer |
Facilitator of
existing Customer Service program |
Outsourced delivery
of internally developed programs |
